Feedback


Celeste Network è in continua evoluzione, e il tuo punto di vista è molto importante per noi. Se hai dei suggerimenti per migliorare il funzionamento del network, del premio o di qualsiasi attività proposta, ti preghiamo di scriverci direttamente o lascia il tuo commento qui sotto.

Grazie.
Il Celeste Team.
Inserisci commento

Commenti 93

claRa apaRicio yoldi
1 settimana fa
claRa apaRicio yoldi Animation artist, Artista, Video artist
Thanks. I sent all the information in an email. Let me know if you have everything you need.
Celeste Network
2 settimane fa
Celeste Network Premium Media, Staff
Dear Clara, please send to info@celesteprize.com the video links and the exact work title to which they should be linked, and where necessary the image for the still. Please check there are no limitations on the viewing of your videos. Hopefully we will get this sorted very soon :) Thank you!
claRa apaRicio yoldi
2 settimane fa
claRa apaRicio yoldi Animation artist, Artista, Video artist
Hello,
I already had the setting to allow embeds.
I have 3 videos, and just 1 of them works.
One links to Vimeo but can't be watched.
The other one is just an image and I can't edit it to add the video link!
Celeste Network
2 settimane fa
Celeste Network Premium Media, Staff
Dear Mark, sorry for the delay in answering you, we are working on your works right now. The issue is not so simple, as your work has very net colour differentials in the graphic form you have presented it, best would have been to save it in a png format for web use instead of jpg. Images of photographs or other works such as paintings are best in jpg. Please write in to info@celesteprize.com if you have any more issues on file format. Many thanks!
Mark Elliott Smith
2 settimane fa
Hi,
I have paid a considerable amount to enter the Celeste Prize this year, and understandably would like the judges to see my work in the best possible presentation.
I am disappointed that I have not yet a reply to my previous query below about the significant loss of quality in my image when I upload it to your site. I have used the recommended settings (300dpi, 2500 pixels). I think it's a problem with the compression setup used by your site.
Please can you respond as soon as possible as the extended deadline is quickly approaching.
I have also sent an email, as recommended to a previous poster, and had no response to that either.
Thank you very much.
Mark Elliott Smith.
Celeste Network
2 settimane fa
Celeste Network Premium Media, Staff
Hi Clara, you must allow the visualisation of your two videos also in Celeste, go to your Vimeo settings and allow viewing in other embeds. That should do it, thank you!
claRa apaRicio yoldi
2 settimane fa
claRa apaRicio yoldi Animation artist, Artista, Video artist
Hi, I submitted this video to participate in Celeste Prize 2016 and the link doesn't work:
http://www.celesteprize.com/artwork/ido:387226
Also, I just realized that in the one that I submitted in 2015 there is no video!!
http://www.celesteprize.com/artwork/ido:337887
I've paid the fee every year. Please, could you help me? Thanks!

Thanks,

claRa

Thanks
Mark Elliott Smith
2 settimane fa
Hi, I have uploaded high quality jpegs (300dpi) of my work to my profile but once uploaded, the quality looks truly terrible, fuzzy and pixelated. This shouldn't be the case as I have made them 2500 pixel dimensions as stated. I would like to enter one into the prize tomorrow so please let me know how to upload them successfully with no loss of quality.
Thanks
Mark Elliott Smith
Celeste Network
3 settimane fa
Celeste Network Premium Media, Staff
Hi Robin, all is well, you have uploaded your prize project successfully. Entry fee payment via bank transfer usually means a couple of working days for us to verify payment, once confirmed, we immediately activate the possibility to upload. If in future, you wisht to upload immediately as soon as payment is made choose credit card payment. Thank you.
Robin Romanski
1 mese fa
Robin Romanski Artista
Hello? I just made a transfer of 50 €, but there was no opportunity to upload a work of mine. How does that go?

Inserisci commento

E' necessario effettuare il login o iscriversi per inserire il commento Login